About Satellite City
Satellite City, Inc. was founded in 2005 by two former satellite installers who were sick and tired of seeing poor quality installations and bad customer service offered by so many satellite providers. Since then, Satellite City has grown into a strong presence in the Des Moines metro with retail locations in Ankeny and Urbandale. Satellite City also has a full staff of experienced and trained consultants to help our customers understand their home entertainment options. Our highly trained technicians have experience that extends far beyond satellite technology. We also offer customer wiring, home theaters, surveillance systems and installation, even whole house audio systems.
When you choose Satellite City, you are working with a local company, with local employees who work with local vendors who stand behind their work and will be here for you long after the installation is complete. We are always happy to take your service and billing questions first, before you try to call the national providers.
We are an authorized DISH Network and DIRECTV retailer, meaning we work directly with both national companies to offer the same programming and equipment at the same price. There is no additional fee for working with a local retailer, but it does come with the peace of mind of having a local business working with you and taking your service requests.
We have thousands of satisfied customers here in the Greater Des Moines Area who would be happy to testify to the quality of work and commitment we offer our customers. Check out our testimonials to see for yourself. When you’re ready give us a call, or stop in to either one of our retail locations in Ankeny or Urbandale to learn more.
"If you are interested in scheduling a FREE In-Home consultation to discuss custom satellite, internet, audio and video install options, please send us a message or call 289-4474 and ask for Ryan Murphy."
When you choose Satellite City, you are working with a local company with local employees & vendors that stand behind their work.
Nickname: Super Installer
Experience: 8 years
I Grew up in: Manning, IA
Personal Likes: Golf, Anything Sporty
Favorite TV Shows: Duck Dynasty, King of Queens, Tosh.0, Anything Sports
Favorite Part of your job: Custom installs and commercial installs
Least Favorite Part: Rain, cold weather, and the occasional 40’ ladder
Most memorable customer you worked with at Satellite City: I don’t have a most memorable customer, but my favorite customers are the ones who have been disappointed by someone in our business and have low expectations and we can come in and absolutely make their day. The ones who treat us unfairly at the beginning and tell their friends about us later.
What did you do before you got into the satellite business: I was a landscaper, hauling rock, pavers, and retaining wall block up and down the hill.
What quality trait do you bring to Satellite City and its customers? I'm energetic, hard working, and probably the nicest guy you could ever meet.
What are your favorite types of customers to work with? See above...If the customer isn’t happy, neither am I.
What is your favorite sport and team: Hawkeye Nation, nothing better than being with 70,000 of my best friends on Saturdays.
Of all of the skills you have for this job, what is your favorite skill to use? Thinking skills. My favorite jobs are the hard ones where I have to find the best way to hide wires and find unique ways of getting coax into a building or house.
Experience: 15 years
I Grew up in: Ankeny
Personal Likes: Golf, Hunting, Fishing
Favorite TV Shows:American Pickers, American Restoration, Pawn Stars
Favorite Part of your job: Working with customers to help them achieve the best TV and entertainment solutions.
Least Favorite Part: Cleaning the bathroom
Most memorable customer you worked with at Satellite City: Ruth. The day I started working with Ruth was shortly after the fair. I had a huge stack of paperwork on my desk and she lightened up my day with her amazing attitude and sense of humor.
What did you do before you got into the satellite business:Operations Manager of a Dept. Store.
What quality trait do you bring to Satellite City and its customers? I have a good personality, I am friendly and I have the ability to effectively communicate to our customers and co-workers.
What are your favorite types of customers to work with? The customers who understand that we are here to help them and that we want the best solution for them.
What is your favorite sport and team: Iowa Hawkeyes.
Of all of the skills you have for this job, what is your favorite skill to use? My technical knowledge. While I don't get to use it everyday, I love to find creative, positive solutions for customers.